I am the Head of Customer Value Proposition Development within the Personal & Business Banking division of Standard Bank Africa. Prior to this I held various international executive and senior management positions that stretched across 20 countries.
Private banking & the affluent segment; African country opportunity assessment; business entry strategies & business cases; market sizing in Africa; retail banking & strategy; rebranding of new retail bank acquisitions; market segmentation; customer value proposition development; complex brand & marketing strategy; marketing metrics & ROI; multi-national management (including organisational design, operating models, supplier alignment, and annual planning).
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